Petsercise runs a secure, enclosed dog field near St Neots. Their previous website made booking harder than it needed to be, which affected confidence and enquiries. We delivered a calm, booking-friendly rebuild with reliable hosting and responsive support.
The client
Petsercise provides a safe space for off-lead exercise in an enclosed field. Customers book timed sessions online and receive clear instructions for access and use of the field.
The challenge
- Booking friction – customers struggled to complete bookings confidently.
- Slow changes – updates and fixes took too long, creating uncertainty.
- Performance concerns – the site felt sluggish at busy times.
Our approach
We rebuilt the site with a simple structure and clear booking journey, supported by fast, dependable hosting and friendly support.
- Streamlined booking flow – clear calls to action and fewer steps to book.
- Mobile-first design – easy to use on any device, especially phones.
- Fast hosting and caching – improved load times and reliability.
- Content tidy-up – concise copy that answers common questions.
- Ongoing support – quick updates and a single point of contact.
The outcome
The new site makes it easier for customers to choose a slot and complete a booking. Pages load quickly, key information is clearer, and Petsercise has responsive support in place for updates and questions.
Project snapshot
- Services – website rebuild, hosting, ongoing support.
- Focus – frictionless booking flow, mobile usability, speed.
- Location – St Neots area.
Thinking about your own website?
If your booking system or website is getting in the way of enquiries, we can help. Explore our starter websites for simple, affordable options or see how a website upgrade could make things easier for you.